FAQ

Find answers to frequently asked questions about Gazelle Beauty products, orders, payments, shipping and more.

Orders

How do I track my order? You'll receive a tracking email once your order ships. You can also check your order status by contacting support.

Can I modify or cancel my order? Orders can be modified or cancelled within 1 hour of placing them. Contact us at support@gazellebeauty.com.

Products

Are your products cruelty-free? Yes! All Gazelle Beauty products are 100% cruelty-free. We never test on animals.

Are your products suitable for sensitive skin? Our products are formulated with gentle, skin-friendly ingredients. However, we recommend checking the ingredient list if you have specific allergies.

Shipping

How long does delivery take? 1–3 business days.

Payment

What payment methods do you accept? We accept Visa, Mastercard, and American Express through our secure payment partner Dibsy.

Still have questions?

Email us at support@gazellebeauty.com — we usually respond within 24 hours.